Read the explanation, not just the colour
A headline is a summary. Open the description and look for the named stretch, direction or station. Do not assume every branch or platform has the same conditions from a network-level badge alone.
Compare the same time and place
A route for an earlier departure and a freshly loaded status can answer different questions. Confirm your origin, destination and travel time. Refresh before comparing, then look at which lines and interchanges the returned journey actually uses.
Keep three checks separate
First ask whether the journey has a route. Then ask whether the lines used have a reported issue. Finally check any station or access requirement that affects you. A route can exist while service is disrupted; a clear headline does not guarantee every lift or entrance is available.
Change one decision at a time
If you need an alternative, change the departure context or one interchange and obtain another live result. Avoid interpreting a stored fallback as evidence that a disruption has ended. For official current information use TfL’s travel-change resources and its linked Journey Planner.
General planning guidance by Fairlight Apps. This page does not show live service conditions, fares or a personalised route.